FAQ
Frequently asked questions
Answers on results, capital needed, refunds, licensing, accounts, updates, source code and payments.
5 min read
Are profits guaranteed?#
No. No trading system can guarantee results. Each system executes a defined rule set; outcomes depend on market conditions, broker execution, costs and your configuration. You can lose part or all of the capital you trade.
What is the refund policy?#
Systems are digital content delivered by download. Refund conditions, including how the statutory right of withdrawal applies once the download has begun, are set out in the Terms of Service.
How many MT5 accounts does a license cover?#
Each license can be activated on 2 MT5 accounts. Demo and live accounts both count as activations.
How do I move my license to a new account?#
Write to support (support@algomarketlabs.com) with your order reference to release the old MT5 account, then attach the EA with your license key on the new account. The activation is registered at the next license check.
Can I use the systems on a prop firm account?#
Technically yes, as long as the account runs on MetaTrader 5. Each firm has its own rules on Expert Advisors, third-party software, news trading and daily loss measurement. Check that your prop firm's rules allow EAs before use; compliance with those rules is your responsibility. For a funded account, you can also write to us (ORION professional access request on the home page, or support@algomarketlabs.com). We do not manage any capital and do not give investment advice.
How much capital do I need to start?#
It depends on the system, the risk setting and the minimum position of your account at your broker, not on the EA. With the minimum positions of our test account, in our simulated backtests: NOVA takes all its signals from 500 USD at its default setting (2% risk per trade); APEX takes its signals from 500 USD with the Dynamic profile (InpRiskProfile = 2, higher risk) and from 2,000 USD with the Standard profile; QUANTIS from 2,000 USD at 4% risk per trade and from 5,000 USD at 2%; VECTOR X1 from 3,000 USD at level 5 and from 5,000 USD at level 3. Below that, the EA skips part of the signals; it never takes a larger position than the chosen setting. Details: Risk management > Capital and minimum position.
Our systems are intended for private individuals with 500 to 3,000 USD. Above 3,000 USD, or for a funded account (prop firm), talk to us: ORION professional access request on the home page, or support@algomarketlabs.com. We do not manage any capital, do not run the EA for you and do not give investment advice.
Do I need a VPS?#
Not strictly. The EA runs whenever the MT5 terminal is open and connected. A Windows VPS is recommended so the terminal runs continuously during market hours with a stable, low-latency connection.
How long does the license last?#
The license is offered for one year or for life, and updates are included for its whole term. New versions are announced by email; while the license is valid, the download link in the confirmation email always delivers the latest version. Replace the .ex5 file in MQL5\Experts and re-attach the EA.
The annual license does not renew automatically. When it ends, the EA no longer opens new positions, and positions already open keep their stop-loss and take-profit. To continue, buy a new one-year or lifetime license on the system page (new key to enter in InpLicenseKey), or write to support.
Can I see the source code?#
No. The systems are delivered as compiled .ex5 files. The trading logic, inputs and risk behaviour are documented in this documentation center and on each product page.
Which payment methods are accepted?#
Credit and debit cards, Apple Pay and Google Pay, processed by Stripe. Card details are handled by Stripe and are not stored by Algo Market Labs®.
In which currency are prices charged?#
All prices are listed and charged in euros (EUR). If your card is denominated in another currency, the conversion is performed by your card issuer, which may apply its own fees.

